Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 06:52 EST
Investigating - We are currently experiencing an issue with student access to Parchment (transcripts).
Feb 14, 10:53 EST
Canvas ? Operational
TouroOne Portal ? Operational
TouroOne Admin Pages (Banner 9) Operational
TouroOne SSB ? Operational
TouchNet ? Operational
NYMC Operational
Internet Operational
Email Operational
Phone System Operational
Voicemail System Operational
Network Operational
Touro New York Operational
Faculty/Staff Email Operational
Touro New York Student Email Operational
Touro College of Dental Medicine Operational
TouroLaw Operational
Touro Nevada Operational
Internet Operational
Email Operational
Phone System Operational
Voicemail System Operational
Network Operational
File Server Operational
AllScripts EMR Operational
AllScripts PM Operational
Health Center Fax Operational
TouroOne Buy ? Operational
Touro College and University System Operational
90 days ago
100.0 % uptime
Today
DUO (Two-Step Verification) Operational
Reporting (Tableau) ? Operational
Degree Works Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Box Web Application Operational
Duo Core Authentication Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 21, 2020

No incidents reported today.

Feb 20, 2020
Completed - The scheduled maintenance has been completed.
Feb 20, 23:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:00 EST
Scheduled - TCworkspace.touro.edu (Citrix) will be upgraded, please plan to experience short service interruptions through the upgrade window.
Feb 20, 21:47 EST
Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 14, 2020
Completed - The scheduled maintenance has been completed.
Feb 14, 00:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 23:00 EST
Scheduled - Due to a bug in the with the Cisco Network at 902 Quentin road, the network will be take offline at 11PM this evening. This will only effecting 902 Quentin Road. All network services will not be accessible during the maintenance window.
Feb 13, 12:08 EST
Feb 13, 2020
Completed - The scheduled maintenance has been completed.
Feb 13, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 18:01 EST
Scheduled - TCworkspace.touro.edu (Citrix) will be upgraded, please plan to experience short service interruptions through the upgrade window.
Feb 12, 18:24 EST
Feb 12, 2020
Completed - The scheduled maintenance has been completed.
Feb 12, 22:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 18:31 EST
Scheduled - TCworkspace.touro.edu (Citrix) will be upgraded, please plan to experience short service interruptions through the upgrade window.
Feb 12, 18:22 EST
Feb 11, 2020
Resolved - This incident has been resolved.
Feb 11, 19:55 EST
Identified - An issue was identified with the Parchment (transcript) service. IITS is working to resolve the issue and will update the status when the issue is resolved.
Feb 11, 06:58 EST
Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020
Completed - The scheduled maintenance has been completed.
Feb 8, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 05:00 EST
Scheduled - Information and Instruction Technology will be making upgrades to TouroOne at 5:00 AM Eastern. There will be intermittent outages during this 30 minute window.
Feb 6, 17:21 EST