All Systems Operational
Canvas ? Operational
TouroOne Portal ? Operational
TouroOne Admin Pages (Banner 9) Operational
TouroOne SSB ? Operational
TouchNet ? Operational
NYMC Operational
Internet Operational
Email Operational
Phone System Operational
Voicemail System Operational
Network Operational
Touro New York Operational
Faculty/Staff Email Operational
Touro New York Student Email Operational
Touro College of Dental Medicine Operational
TouroLaw Operational
Touro Nevada Operational
Internet Operational
Email Operational
Phone System Operational
Voicemail System Operational
Network Operational
File Server Operational
AllScripts EMR Operational
AllScripts PM Operational
Health Center Fax Operational
TouroOne Buy ? Operational
Touro College and University System Operational
90 days ago
100.0 % uptime
Today
DUO (Two-Step Verification) Operational
Reporting (Tableau) ? Operational
Degree Works Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Box Web Application Operational
Duo Core Authentication Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 8, 2020

No incidents reported today.

Apr 7, 2020
Completed - The upgrade has been completed successfully ahead of schedule.
Apr 7, 23:17 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 23:00 EDT
Scheduled - We found a bug with the current running version.
An upgrade will be completed between 11pm and 12am.
Apr 7, 17:10 EDT
Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020
Completed - The scheduled maintenance has been completed.
Apr 2, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:00 EDT
Scheduled - Information Technology will be performing network maintenance at the Touro College and University System data center. No service interruption is expected.
Apr 1, 17:40 EDT
Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Resolved - This incident has been resolved.
Mar 27, 14:02 EDT
Update - Network Engineers at the Touro College datacenter have resolved the issue by moving Internet traffic away from the affected Internet Service Provider. We have confirmed confirmed Internet traffic from all locations is working.
Mar 27, 14:02 EDT
Identified - The issue has been identified by the Internet service provider. The routing issues appear to be working correctly and IT will continue to monitor.
Mar 27, 12:21 EDT
Investigating - We are investigating potential internet issues for some internet providers access Touro College and University System Resources.
Mar 27, 08:58 EDT
Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.