Telephone service issues at Lander college for Women, 227 west 60th street
Incident Report for Touro
Update
The carrier has provided a repair date of 11/27.
Posted 1 day ago. Nov 17, 2017 - 12:01 EST
Update
Repairs are ongoing at this time technicians are working from West 53rd to West 54th on 10th Avenue. We have been advised that technicians are continuing to work at the manhole, and we do not yet have an estimated time of repair. The temporary solution is still in place.
Posted 1 day ago. Nov 17, 2017 - 11:46 EST
Update
Repairs are ongoing at this time and we do not yet have an estimated time of repair. The temporary solution is still in place.
Posted 2 days ago. Nov 16, 2017 - 11:13 EST
Update
Repairs are ongoing at this time and we do not yet have an estimated time of repair. The temporary solution is still in place. A Verizon technician was onsite doing a survey and is looking into options for a more permanent solution.
Posted 3 days ago. Nov 15, 2017 - 14:28 EST
Update
Repairs are ongoing at this time and we do not yet have an estimated time of repair. The temporary solution is still in place. A Verizon technician is onsite doing a survey in order to change the repair to a more permanent solution.
Posted 3 days ago. Nov 15, 2017 - 11:08 EST
Update
Repairs are ongoing at this time and we do not yet have an estimated time of repair. The temporary solution is still in place.
Posted 4 days ago. Nov 14, 2017 - 13:27 EST
Update
i have been notified by the carrier that part of the repair is completed. the temporary solution is still installed and working.
Posted 5 days ago. Nov 13, 2017 - 14:33 EST
Update
The temporary solution is still installed and working. This is part of a larger outage in the area and we have been given a repair date of 11/10.
Posted 12 days ago. Nov 06, 2017 - 10:14 EST
Update
There is a temporary solution in place that has restored full service.
Posted 16 days ago. Nov 02, 2017 - 14:08 EDT
Update
The technician that was onsite today was unable to complete the repairs as the equipment in the manhole is still wet from the flooding. There is another dispatch for repair set for tomorrow.
Posted 17 days ago. Nov 01, 2017 - 18:20 EDT
Identified
A technician from the carrier has been dispatched for further repair today.
Posted 17 days ago. Nov 01, 2017 - 10:58 EDT
Investigating
A temporary solution has been put in place, outgoing calls can be made and incoming calls to 212-287-3500 can be received.
Posted 18 days ago. Oct 31, 2017 - 14:30 EDT
Update
verizon tech has isolated the problem after coming on-site. Verizon has identified wet pairs and has to have construction and maintenance be dispatched to the flooded underground manhole to drain the manhole before service can be restored.
Posted 18 days ago. Oct 31, 2017 - 11:55 EDT
Identified
The carrier has identified an issue and a technician is set to dispatch but they don't have an estimated time of repair yet. We will be bringing in a temporary solution and will try to get it working.
Posted 19 days ago. Oct 31, 2017 - 08:58 EDT
Update
The carrier has identified an error and is escalating the testing in order to isolate the problem.
Posted 19 days ago. Oct 30, 2017 - 16:18 EDT
Investigating
Telephone service issues at Lander college for Women, 227 west 60th street, the is currently no incoming telephone service, we have opened a ticket with the carrier.
Posted 19 days ago. Oct 30, 2017 - 14:30 EDT