In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 04:00 EDT
Scheduled - Due to a required upgrade to be performed by vendor, Blackboard will not be available from 4 am on Thursday, September 21 to 9 am on Sunday, September 24.
Blackboard   ? Operational
TouroOne Portal   ? Operational
TouroOne INB   ? Operational
TouroOne SSB   ? Operational
TouchNet   ? Operational
NYMC Operational
Internet   Operational
Email   Operational
Phone System   Operational
Voicemail System   Operational
Network   Operational
Touro New York Operational
Faculty/Staff Email   Operational
Touro New York Student Email   Operational
Touro College of Dental Medicine   Operational
TouroLaw   Operational
Touro Nevada Operational
Internet   Operational
Email   Operational
Phone System   Operational
Voicemail System   Operational
Network   Operational
File Server   Operational
AllScripts EMR   Operational
AllScripts PM   Operational
Health Center Fax   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2017

No incidents reported.

Sep 19, 2017
Resolved - Internet Native Banner services have been fully restored.
Sep 19, 16:15 EDT
Investigating - Internet Native Banner (INB) is currently experiencing partial outages. Touro's IITS team is working with our Ellucian Banner vendor to correct the issue.
Sep 19, 15:08 EDT
Resolved - We found what looks like the issue, we have restored service and will continue to monitor this issue.
Sep 19, 14:37 EDT
Investigating - we are seeing the HTC Skokie VPN connection down again. We are currently investigating the issue and will update once we have more information.
Sep 19, 08:17 EDT
Sep 18, 2017
Resolved - This issue has been resolved.
Sep 18, 13:26 EDT
Investigating - We are experiencing an outage at HTC Skokie on our VPN. TouroOne, and other services are off-line due to this outage. We are working with local techs to identify and resolve the issue.
Sep 18, 08:39 EDT
Sep 17, 2017
Resolved - All connectivity issues have been resolved .
Sep 17, 21:57 EDT
Monitoring - The TouroOne Portal is available again from Touro New York locations. Technicians are working on resolving problems at TUN and TUC.
Sep 17, 13:08 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 17, 09:57 EDT
Investigating - There is currently no access to the TouroOne portal from these locations. TUN, TUC, 1301 45th Street, 1726 Kings Hwy, Neptune, and the Dental School. Touro technicians are working on resolving these problems..
Sep 17, 08:59 EDT
Resolved - This issue has been resolved.
Sep 17, 08:52 EDT
Investigating - we are having issues with VPN connectivity for both user VPN and Touro Dental. we are working to resolve the issue.
Sep 17, 02:41 EDT
Completed - The scheduled maintenance has been completed.
Sep 17, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 21:00 EDT
Scheduled - There will be a VPN outage from Saturday, September 16th, 9:00 PM to Sunday, September 17th, 1:00 AM.
Sep 15, 12:51 EDT
Sep 16, 2017
Completed - The scheduled maintenance has been completed.
Sep 16, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 21:30 EDT
Scheduled - There will be a 90 minute outage of all systems on Saturday, September 16, from 9:30 PM to 11:00 PM.
Sep 15, 12:47 EDT
Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017

No incidents reported.

Sep 12, 2017
Resolved - Issue has been resolved, service is restored.
Sep 12, 16:40 EDT
Monitoring - All services have been restored, we are monitoring the issue.
Sep 12, 15:52 EDT
Update - This issue encompasses trouble with internet, email, wireless, TouroOne, incoming and outgoing calls as well as voicemail.
Sep 12, 15:32 EDT
Investigating - we are experiencing telephone service issues in Queens at Lander College for men we are investigating the issue.
Sep 12, 14:09 EDT
Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017
Completed - Maintenance has ended, everything should be back to normal.
Sep 9, 22:36 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 21:00 EDT
Scheduled - We will be performing scheduled network maintenance this evening (9/9) between 9pm EST and 1am. This will effect all services including Banner, VPN, Email, etc.
Sep 9, 17:31 EDT
Sep 8, 2017

No incidents reported.

Sep 7, 2017

No incidents reported.