Update - The voicemail is out of service. Right now there are incoming and outgoing calls but no main greeting and no way to leave messages. We are working with the Dean on Short term and Long term solutions.
Jan 8, 13:30 EST
Investigating - We are experiencing issues at Lander college for Women, right now the voicemail is not working and not all calls are ringing through.
Jan 5, 12:19 EST
Identified - The telephone lines coming into the system are not working, the carrier is set to dispatch 1/16/18. we have given Rabbi Langer backup cell phone and forwarded the main number.
Jan 8, 13:28 EST
Investigating - All telecom services at both buildings are experiencing issue and have no incoming or outgoing calls. We have opened a ticket with the carrier.
Jan 2, 10:26 EST
Blackboard   ? Operational
TouroOne Portal   ? Operational
TouroOne INB   ? Operational
TouroOne SSB   ? Operational
TouchNet   ? Operational
NYMC Operational
Internet   Operational
Email   Operational
Phone System   Operational
Voicemail System   Operational
Network   Operational
Touro New York Operational
Faculty/Staff Email   Operational
Touro New York Student Email   Operational
Touro College of Dental Medicine   Operational
TouroLaw   Operational
Touro Nevada Operational
Internet   Operational
Email   Operational
Phone System   Operational
Voicemail System   Operational
Network   Operational
File Server   Operational
AllScripts EMR   Operational
AllScripts PM   Operational
Health Center Fax   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Portal new-look maintenance upgrade Jan 20, 23:00 - Jan 21, 07:00 EST
The TouroOne portal will be off-line in order to upgrade TouroOne with a new look and adaptive design. The new-look-portal will be optimized for all screen sizes, which requires the tabs to be relocated to the left side of the screen. A substitute page with important portal links, such as Blackboard, eMail, Touchnet, DegreeWorks and many others, will be available at https://touroone.touro.edu during the outage. Please plan accordingly, as some features of the portal, such as documents and access to registration and grades, will be unavailable during the maintenance outage..
Posted on Jan 18, 13:52 EST
Past Incidents
Jan 20, 2018

No incidents reported today.

Jan 19, 2018

No incidents reported.

Jan 18, 2018

No incidents reported.

Jan 17, 2018
Resolved - Access issues to touroone.touro.edu have been resolved.
Jan 17, 17:48 EST
Investigating - Some Touro users are currently experiencing intermittent issues accessing touroone.touro.edu. If you are experiencing this problem:
1. Clear your browser's cache on your browser
2. Close and restart your browser

Touro's vendor has been notified and is working to correct the issue.
Jan 17, 13:07 EST
Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018
Completed - The scheduled maintenance has been completed.
Jan 14, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 20:00 EST
Scheduled - Due to a vendor-scheduled upgrade, Blackboard will not be available for approximately 12 hours starting at 8 pm EST/5 pm PST on Saturday, January 13.
Jan 9, 16:29 EST
Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.