All Systems Operational
Blackboard ? Operational
TouroOne Portal ? Operational
TouroOne INB ? Operational
TouchNet ? Operational
NYMC Operational
Internet Operational
Email Operational
Phone System Operational
Voicemail System Operational
Network Operational
Touro New York Operational
Faculty/Staff Email Operational
Touro New York Student Email Operational
Touro College of Dental Medicine Operational
TouroLaw Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 22, 2017

No incidents reported today.

Feb 21, 2017
Resolved - The problem has been resolved. All network connectivity has been restored.
Feb 21, 10:08 EST
Investigating - Wired computers on the first floor of the Administration Building currently have no network access. The IT Department is aware of the situation and is working to resolve the problem. Time of resolution is currently unknown.
Feb 21, 09:19 EST
Feb 20, 2017

No incidents reported.

Feb 19, 2017
Resolved - The issue has been resolved.
Feb 19, 12:42 EST
Update - We have opened a ticket with the carrier and are still monitoring the issue. so far service has not been affected.
Feb 17, 13:39 EST
Monitoring - The telephone lines are currently working fine but are showing signs of possible failure. We are monitoring the issue.
Feb 17, 11:08 EST
Feb 18, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017
Resolved - Ellucian tells Touro that this second outage is now resolved. Please notify the helpdesk immediately if you experience any further incident.
Feb 13, 14:30 EST
Identified - This includes Self-Service Banner (SSB) which is required for time sheets, Banner Finance for budgets and all of Internet Native Banner (INB), as well as all of the student Banner sites. Touro is in communication with Ellucian, our Banner system provider, about the expected duration of this second outage today. Updates will be posted as information becomes available
Feb 13, 14:12 EST
Resolved - Our Ellucian partner has notified us that all TouroOne systems and functions are now 100% operational.
Feb 13, 12:31 EST
Monitoring - Ellucian reports that the problem with TouroOne--Banner appears to have been resolved. Touro staff continue to monitor the situation for final confirmation.
Feb 13, 09:39 EST
Identified - TouroOne Banner is currently down. This includes Self-Service Banner (SSB) which is required for time sheets, Banner Finance for budgets and all of Internet Native Banner (INB), as well as all of the student Banner sites. Touro has not received word from Ellucian, our Banner system provider, about the expected duration of this outage. Updates will be posted as information becomes available
Feb 13, 08:37 EST
Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017
Resolved - Optimum resolved the issue and service is restored.
Feb 10, 13:07 EST
Investigating - Bayshore internet intermittent outages at the present time.

Optimum is aware of the issue. they are working to resolve it asap.
Feb 8, 12:45 EST
Feb 9, 2017

No incidents reported.

Feb 8, 2017
Resolved - New York Medical College NYMC_SECURE WiFi is back online
Feb 8, 18:54 EST
Investigating - The NYMC_SECURE Wifi at New York Medical College is currently offline. The IT Department is working to resolve the problem as soon as possible.
Feb 8, 18:11 EST
Resolved - Service has been restored.
Feb 8, 11:43 EST
Investigating - We are experiencing an internet Outage at LCM dorms 153-05.
Feb 8, 11:06 EST