Investigating - We are currently experiencing issues with our incoming calls to the TouroOne Helpdesk. We recommend at this time that email is used to insure a timely response. The email address is nonstop@touro.edu
Jun 20, 12:01 EDT
Blackboard   ? Operational
TouroOne Portal   ? Operational
TouroOne Admin Pages (Banner 9)   Operational
90 days ago
99.93 % uptime
Today
TouroOne SSB   ? Operational
TouchNet   ? Operational
NYMC Operational
Internet   Operational
Email   Operational
Phone System   Operational
Voicemail System   Operational
Network   Operational
Touro New York Operational
Faculty/Staff Email   Operational
Touro New York Student Email   Operational
Touro College of Dental Medicine   Operational
TouroLaw   Operational
Touro Nevada Operational
Internet   Operational
Email   Operational
Phone System   Operational
Voicemail System   Operational
Network   Operational
File Server   Operational
AllScripts EMR   Operational
AllScripts PM   Operational
Health Center Fax   Operational
TouroOne Buy   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2018

No incidents reported today.

Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018
Resolved - This incident has been resolved.
Jun 18, 11:17 EDT
Update - We are continuing to monitor for any further issues.
Jun 18, 10:55 EDT
Update - A fix has been implemented and we are monitoring the results.
Jun 18, 10:54 EDT
Monitoring - Banner 9 Admin Pages has been restored. We are continuing to monitor the system.
Jun 18, 08:51 EDT
Investigating - Banner 9 Admin Pages is down. IITS is working with our Ellucian provider to restore services.
Jun 18, 08:22 EDT
Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018
Resolved - The system seems to be stable now.
Jun 13, 15:16 EDT
Update - We are continuing to monitor for any further issues.
Jun 13, 14:44 EDT
Update - Admin Pages for Banner 9 seem to be back to normal. We will continue to monitor for the rest of the day.
Jun 13, 12:09 EDT
Update - We are finding some users can get into the Admin Pages and some cannot. We have advised Ellucian about the inconsistency.
Jun 13, 11:54 EDT
Monitoring - It seems Ellucian resolved the issues and we will continue to monitor.
Jun 13, 11:32 EDT
Update - We are continuing to work on a fix for this issue.
Jun 13, 11:32 EDT
Update - We are continuing to work on a fix for this issue.
Jun 13, 11:28 EDT
Update - We are continuing to work on a fix for this issue.
Jun 13, 11:28 EDT
Identified - Banner 9 Admin Pages Down - We put in a P1 EOC call to Ellucian. They contacted me and are working on the problem.
Jun 13, 11:27 EDT
Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.